Working in Partnership with Staycity Group

Welcome to the Air Quality Measurement Trial

Multifunction environmental sensors have been successfully trialled in our Aparthotels. These devices have provided valuable insights into the room conditions that our guests actually experience. We aim to use this information to identify any issues and ultimately improve our room air quality to meet the highest standards.

Receiving your Pack

A package addressed to “FAO Ian O’Connor” containing the equipment will be delivered to the hotel address. The box will contain a QR code for to our installation support page other useful information for the equipment. The package contains:

1 x Gateway

1x ‘Gateway’ with Aerial
Power adaptor
LAN cable
Mounting bracket

2 x Multifunction Environmental Sensors

Pre-configured for quick application to a wall.
2 X lithium batteries already installed

Step 1: Plug in the Gateway

The gateway device collects and sends the data from the multifunction sensors wirelessly. The multifunction sensors should be in optimum range from the gateway.

The gateway is to be installed in the comms room which is closest to the multifunction sensors. It will need to be plugged into a power outlet, aerial screwed on the back panel and provided internet connection via the supplied ethernet cable. Time should be scheduled with IT so they can advise which server room and LAN ports to use.

Step 2. Determine where to locate each sensor

The sensors are to be located in guest rooms to be chosen by the hotel manager. We need locations that will give good comparative insight as to what good and bad looks like in each aparthotel.

We suggest the following locations:

1 x Sensor located in a room that is known to have issues with bad air quality
1 x Sensor located in a room that has no issues.

Step 3. Where to place device on the wall

The placement of the sensor is important.

We recommend it is located close to the guest bed to optimally measure guest experience while sleeping. It is also important that it is around chest height to make the motion sensor function adequately.

Consideration should be given to room aesthetics and the security of the device.

Ideally the sensor will not be placed in a location where it is an eyesore, nor should it be located where it is likely to be knocked off the wall or intentionally removed.

We suggest that maintenance teams are consulted on how to fix the device to the wall.

Step 4: Stick the device on the wall

Due consideration must be given so that repairs are not needed should the device be moved.

Double sided tape has been used to good effect previously.

3M Command strips have worked well in the trails.

Step 5: Inform stakeholders to ensure the trial is a success

Housekeeping teams should be notified of their presence to ensure they are aware of the devices.

Once placed, the multifunction sensor should not be moved. If the hotel manager wishes to move the device to another location the Energy Manager should be notified.

Step 6: After installation is complete

Email the Energy manager here stating the following:

Name of the hotel
Date of install
Room/location of each device with its Device ID (printed on the side of the device)
Photos of the installed devices

The energy manager will then confirm if the devices are working optimally or if they need adjusting.

Once installed optimally, these devices will keep working in the background with minimal maintenance.

Having Problems?

How to identify a device

Each device has a unique 4-character ID (a 'DevUI) printed on the side of the device. This device ID should be used when communicating for troubleshooting purpose.

Gateway not connecting

Involve the local IT team for providing LAN access in the server room. There is a 4G option that can be switched remotely upon request. The use of 4G will be determined by the energy manager based on any limitations in the hotel.

Sensor not connecting

The sensor needs to be in the IoT network range of the sensors. The network range depend on multiple factors including number of floors & walls between the gateway and sensors. Other blockages can also affect network range. Contact the energy manager for support.

Sensor batteries need replacing

The devices use special Lithium batteries which last up to 5 years so these will not need frequent replacing. Instructions to replace the batteries:

- Remove the back panel of the sensor by gently prying the tab with a small screwdriver

- Install two AA 3.6V Lithium Battery (ER14505)

(Caution: Using batteries other than the ones provided may result in loss of performance or damage to the device. Dispose of properly, observing environmental protection rules.)